Thursday, September 18, 2008

Corporate Training

Corporate training and executive training focus on three levels of management. The three levels are strategic, tactical, and operational. Strategic managers are the senior executives of an organization and are responsible for overall management. Their major activities include developing the company's goals, and typically strategic managers focus on the long term issues and emphasize the growth and overall effectiveness of the organization. The titles for this type of position include: chair of the board, president, chief executive, and vice president. These top titled employees are concerned primarily with the interaction between the organization and its external environment. This interaction often requires managers to work extensively with outside individuals and organizations. A proper education should be conducted before a top level manager should deal independently with an outside source. Those that are interested in obtaining this level of education as it pertains to their particular industry should seek out employer sponsored programs.

Tactical managers are responsible for translating the general goals and plans developed by strategic managers into specific objectives and activities. These decisions, or tactics, involve both a shorter time horizon and the coordination of resources. Tactical supervisors are often called middle managers, because in large organizations they are located between strategic and operational levels. Tactical positions require an individual or team of individuals to develop a plan of action to fulfill the goals of the higher ups. There is corporate training made available to all people through many colleges online or through correspondence courses. If no executive training program is made available to a manager's place of employment, there is a chance that another program intended to teach these important tactical skills will be reimbursed at a fair rate. This level of management will need to possess the ability to work through the formal system of relationships that determine the line of authority and the tasks assigned to individuals, departments, and units.

Operational managers are lower level managers. Corporate training for this level is not frequently made available outside of a college or university. Executive training for this level is only offered for extremely specific industries where outside education is hard to find. Operational managers supervise the operations of an organization. The titles for this position include: supervisor, or shift manager. They are directly involved with non management employees, implementing the specific plans developed with tactical managers. This role is critical in the organization because operational positions are the link between management and non management personnel. A person with a basic business undergraduate degree would be qualified to fulfill the operational entry level position. Corporate training and executive training will cover four basic functions. These functions include: planning and strategizing, organizing, leading, and controlling. Some of these activities are typically more prominent at particular organizational levels; for example, planning and strategizing are the core of what senior executives do. However, in most contemporary organizations, all employees are responsible for at least part of these functions.

Planning and strategizing are two sides of the same coin. Planning helps different parts of the organization set future objectives and map out activities necessary to achieve those objectives. To be effective, the objectives of individuals, teams, and management should be coordinated to support the firm's mission. The firm's mission needs to be attuned to changes in the environment and competitive landscape. This involves a continuing assessment of the strengths, weaknesses, opportunities, and threats that the company possesses and must face on a yearly basis. Strategizing involves the ability to see the big picture and to focus on key objectives without getting mired in details. It also involves sensing and understanding what is happening inside and outside of the company, and responding in an appropriate and timely fashion. Usually top executives are responsible for making the strategic decisions. However, the interaction and input of all employees result in a greater success rate and a more efficient and productive employment environment.

Organizing involves specifying how the firm's human, financial, physical, informational, and technical resources are arranged and coordinated to perform tasks to achieve desired goals. Organizing activities include defining roles for all players, delegating tasks, marshalling, and allocating resources, clarifying procedures, and determining priorities. Leading is energizing people to contribute their best individually and in cooperation with other people. Controlling consists of measuring performances, comparing it to objectives, implementing necessary changes, and monitoring progress. Many of these issues involve feedback or identifying potential problems and taking corrective action. Specific approaches may be used to detect and correct significant variations or discrepancies in the results of planned activities. The four basic functions of management require a set of skills to be carried out properly to achieve success. Corporate training and executive training provide the knowledge and education for obtaining these important skills. Each company can provide the unique lessons and industry specific instruction necessary to improve business efficiency. "Through wisdom a house is builded, and by understanding it is established." (Proverbs 24:3-4)

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