Saturday, September 27, 2008

Affordable Ecommerce Solutions

Many businesses, small or large, benefit from affordable ecommerce solutions by expanding their reach from local sales to global sales. Ecommerce is the selling of merchandise using websites and Internet tools. Customers simply log on to a retailer's website and click on the links to look at the products. Some retailers are larger than others and must have the products categorized. Even a corporation with thousands of products can offer all of them online. These are the amazing technological capabilities that retailers and customers have at their finger tips. Many small businesses with less than 50 products are taking advantage of the ecommerce market. Few are seeing any disadvantages to going online. In fact, profits are often on the rise. Clueless business owners may want a piece of the pie but don't know where to begin. Fortunately, an ecommerce solution for small business can make the process a snap.

Although physical storefronts do still bring in customers and sales, the virtual storefront has become a major player in the retail market. Nearly every major retail store, from bookstores to clothing stores, now has a website to accompany the physical storefront, and they often have an affordable ecommerce solutions company manage it. Customers can visit these sites and conveniently browse many of the same items right from home. Sometimes items are even less expensive online. Other stores will offer discounts or free shipping when shoppers spend a certain amount of money online. With cell phones now having Internet capabilities, many stores are right in the customer's pocket. A local retailer with a small shop could have only a couple of hundred regular customers throughout the year. By starting a virtual storefront, the customer base explodes to thousands of regular customers. If a business owner doesn't mind adding the shipping and handling component to their business, there's potential of seeing profits double or even triple.

An ecommerce solution for small business is offer by many different companies. These companies will offer not only hosting but tech support and shopping carts. The shopping cart is an important ecommerce feature that can be seen on the sites for many major retailers. It will follow the customer as he shops and show his total. He can also click on it to view the details of his purchase. As the customer makes purchases, the total attached to the shopping cart grows. This feature gives consumers peace of mind, like looking down into a physical shopping cart to see what has accumulated. It has become the standard in tracking purchases. Other features will include shipping and handling estimates and monthly sales tracking. These are convenient features that most business owners will want to take advantage of.

Business owners who are looking to get online for the first time will want to work with a company that offers options from scratch. Although a business owner can work with an independent website designer, it may be easier to choose an affordable ecommerce solutions company that offers this service. Some will offer to create a company logo, layout, and buttons. If the owner chooses to have the company begin the website from the ground up, the owner must have a say in the process. A demo or sample should be provided, and the company should be in constant contact with the owner about the different options. While some companies offer a selection of templates, others will assign a web designer to create a layout tailor just to that business. This may cost a little more but can be well worth the extra cost. After all, appearances are extremely important even in the virtual world. If a physical store is dingy and smelly, customers are likely to turn away. If a retailer's website has tacky colors, mismatched fonts, and confusing links, customers will turn away.

The cost of an ecommerce solution for small business varies from company to company. It also depends heavily on the size and needs of the business. Some companies offer their services in monthly packages. The monthly fee could be as little as $20 per month or higher than $100 per month. Small businesses usually have the most affordable options because these carry fewer products and have fewer visitors to their sites than major corporations. Although the cost is more overhead, the increase in customers and sales will usually make up for the monthly fee. Business owners will want to take advantage of any marketing services that the company offers as well. Postings on search engines will draw customers in for only a few extra dollars a month. Owners will need to read through all of the package options to decide what will benefit the business the most.

Choosing the right affordable ecommerce solutions company is not all about price. "A word fitly spoken is like apples of gold in pictures of silver" (Proverbs 25:11). A good reputation combined with strong customer service is extremely important. Whether working with a national company or a local company, the right one will be known for a history of customer satisfaction. Business owners should ask other owners for recommendations of companies. The Internet is also a great source for company information and reviews. Seek out comparisons of companies as well as customer reviews. Companies with a lot of bad reviews and a poor track record will usually stand out like a sore thumb. Good companies will offer examples of their work on their websites. To be sure that these are real examples, make contact with the owners of these businesses. Ask them about the company and if it would be the best choice. These efforts to find an ecommerce solution for small business will pay off in the long run when no problems occur and profits start rolling in.



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