Business VoIP Makes Sense

VoIP, or Internet Telephony, is on a path towards revolutionizing the world of telecommunications. The explosive growth we've seen in the very recent past is just the beginning. Most telecom industry experts agree that it is only a matter of time before POTS ("Plain Old Telephone Service") calling will be a thing of the past.

So many market factors are in place to maintain and fuel the momentum of VoIP's growth in the not-so-distant future, that it only makes sense to consider a transition to VoIP for your business. VoIP offers many incentives to justify the effort, and that translates to healthy rewards for your business's bottom line.

Cost Savings

This is probably the most obvious incentive any business could have for transitioning to VoIP. The greatest savings is realized with toll calls, which are virtually eliminated, and which can be exceedingly expensive with traditional PSTN calling. VoIP saves you on local and international calling as well, while drastically lowering your regulatory fees.

Feature Rich is Free

The features that come automatically (and free) with typical VoIP service would be cost prohibitive for most businesses if purchased with traditional telephony plans, especially when you begin to ponder the economics of scale. Voicemail, Call waiting, 3-way calling, "follow me", call forwarding (on busy, always, no answer) etc. are examples of just a few.

Flexibility

You can take your VoIP with you anywhere that access to the internet protocol is available. Whether you use a portable ATA ("Analog Telephone Adapter") with a regular phone, a wireless VoIP phone and WiFi network, or your laptop configured for softphone, it makes no matter. You can take your phone number, calling service, and features on the road with you on your next business trip. Whether you need to plug in at a satellite office, your hotel room, or Starbucks (since most offer free WiFi) the convenience is unbeatable, and at no additional cost.

Convergence is King

An obvious benefit of VoIP, from the standpoint of resource utilization, is the fact that the same network that carries your data packets, also carries your VoIP packets. Besides eliminating redundant network hardware, this makes changes and additions to your VoIP system quick and inexpensive, unlike traditional telephone networks. This also provides network managers with an efficient means of monitoring VoIP usage data (i.e. by way of any workstation on the network with the appropriate software tools installed) and it means your business can use the same network engineers to manage both data and VoIP systems.

Hold On to Your Assets

You may not realize it, but it is possible to adapt your existing system to a VoIP network. Often, much of the hardware and telephone equipment, in a PBX system for example, can be re-used with VoIP. The beauty of this is, you can evolve your business's telecommunication platform, reaping all those benefits of VoIP, and without losing your investment in traditional telephony equipment (.or at least not all of it.)

The Bottom Line

When you consider the direction of the telecommunications market, as well as the many features, benefits, and opportunities for cost savings made possible with VoIP for your business, the picture that emerges is pretty clear; Business VoIP is a win-win.

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